Who We Are
This web site is operated by or on behalf of SynthLib.
Collecting and Using Your Personal Information:
The only personal information about you collected from the web site is the personal information you provide to us.
SynthLib may use your personal information you provide to us in the process of establishing an account on our web site in the following ways:
- Obtain your name for purposes of communicating with you and identifying you as a user of the web site.
- Verify your age as older than 13.
- Verify your age as older than 18 or that you have obtained your parent’s or guardian’s permission to use the web site.
- Send you a catalog.
- Send you communications upon your request.
- Allow you to participate in a promotion or other web site feature.
- Customize and/or personalize your communications and shopping experience with SynthLib.
- Better respond to your customer concerns and complaints.
- Keep you informed of SynthLib’s upcoming product releases unless you other wise opt out of such messages.
SynthLib may use your personal information that you provide to us in the process of making a purchase in the following ways:
- Confirm your use of a valid credit card.
- Process your payment via a credit card.
- Send you the products that you purchased.
Unsubscribing, Removing or Modifying Your Personal Information
SynthLib appreciates that you may change your mind about our use of your personal information in the future. SynthLib offers several ways you can inform us about your privacy preferences:
- All email messages and newsletters will provide a description on how you can ask us to stop sending you email messages and newsletters.
- At any time, you can send us an email at the address provided below.
- At any time, you can call our customer service number and request that you would like to change your marketing preferences.
- To modify or delete entirely the information you have provided during registration, please login to make any changes to your profile.
Please note that if you have unsubscribed from our communications to you, due to our internal processing requirements, you may receive communications already in production. If you request your registration information be deleted or if you unsubscribe from communications, we may maintain information about sales transactions or service inquiries for future service and record keeping purposes.
You may access and use various features of our website without providing any of a personal nature (Personal Information, described below).
We may automatically record such information to track visits to our websites so that we may compile statistics that show the numbers and frequency of visitors to our website and its individual pages; such statistics may include your web request, internet protocol address, browser type, browser language, and the date and time of your request. We may enhance or merge your information collected from our website with data from third parties for purposes of marketing products or services to you.
We may further, present links in a format that enables us to keep track of whether these links have been followed.
A cookie is a small removable data file that is stored by your web browser on your computer. You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies. Generally, cookies cannot be used to run programs or deliver viruses to your computer and do not pose a threat to a user’s computer. However, we cannot control and nor shall we be responsible for any malicious use of these cookies by any third parties. You have the ability to accept or decline cookies. You do this through your web browser settings. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. You may also delete cookies from your computer.
Users may be permitted access to certain interactive areas of the websites such as providing comments, feedbacks and reviews of products and services. You should be aware that we do not monitor or have control over any information voluntarily disclosed within these interactive areas and shall not be responsible for any malicious or inappropriate use of such information by any third party.
Disclosure and Sharing Your Information
SynthLib may provide your credit card information to SynthLib’s bank or credit card processor solely for purposes of processing your payment. SynthLib may also share your information with delivery services to ship products to you. On rare occasions, we may disclose specific information upon governmental request, in response to a court order, when required by law, to enforce our web site policies, or to protect our or others' rights, property, or safety. We may also share information with companies assisting in fraud protection or investigation.
Protecting Your Information
SynthLib engages the use of numerous technological security measures to preserve the security of your information, including without limitation, encryption technologies and authentication tools. Your personal information is contained behind secure networks and is only accessible to a limited number of persons who have a need to access your personal information for purposes of managing our web site and providing you information as you have requested. All orders are placed through a secure server. Please be aware that no electronic data transmission over the internet can be 100% secure. We recommend that you take all reasonable measures to protect the same, including using alternative login names, passwords and other non-personal identifying information which differs from the information you use to access sensitive accounts.
Transferring Your Information Overseas
If you are located outside of the United States, SynthLib may transfer your information to SynthLib’s affiliates under the same control as SynthLib or to other service providers outside of your country or territory. SynthLib manages its web site from the United States. SynthLib acknowledges that the data protection laws and other laws of the United States may not be as comprehensive as those of your country or territory and SynthLib will take steps to ensure that your privacy rights are respected. SynthLib agrees to take the following actions on your behalf: have specific security measures in place to adequately protect your information, SynthLib will require its United States-based affiliates to sign a contract guaranteeing the safeguard of your personal information and set forth the specific requirements the United States-based affiliate must maintain and monitor ongoing compliance with the defined security measures.
We respect the privacy of children. Our web site is not designed to attract an audience younger than 13. We do not knowingly collect personal information from children under 13.
Special Provision Applicable to California Residents
Under California laws, California residents can request information from SynthLib whether SynthLib has disclosed a person’s personal information to any third parties for the third parties' direct marketing purposes. SynthLib will not sell or share your personal information with non-SynthLib companies for their direct marketing purposes without your consent. California residents desiring to request further information about our compliance with these laws or have questions or concerns about our privacy practices and policies are welcome to contact us.
Obtaining a Copy of or Updating Your Personal Information
You can write SynthLib at any time to obtain the personal information SynthLib possesses about you or modify any personal information SynthLib retains that is incorrect. Please let us know what information you would like to receive from us or what information is incorrect and we will respond to you. Your request should include your name and proof of your identity.
Questions and Feedback
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.
Notice and Contact Information
For questions or concerns, please email us or contact us at: